Terms and conditions

Last updated: 7 October 2026

  1. About Us

This website is operated by KHABASH LIMITED (“KHABASH”, “we”, “us” or “our”), a private limited company registered in England and Wales.

Company number: 16457319
Registered office: Regents Court, Pownall Road, London, E8 4QA
Email: Khabash06@gmail.com
WhatsApp: 075 8793 5680

These Terms and Conditions apply when you visit our website or purchase products from us. By placing an order, you agree to these terms. Nothing in these terms affects your legal rights as a consumer.

  1. Our Products

We sell modest clothing, accessories, children’s clothing, faith and lifestyle essentials, and other selected products.

We make every reasonable effort to display product descriptions, colours, sizes and images accurately. However, colours may appear slightly different depending on your screen, lighting or device. Please read the product description and check the available size, colour and quantity before placing your order.

All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you and offer an alternative or a full refund for the unavailable item.

  1. Orders and Acceptance

After you place an order, you should receive an order confirmation by email. This acknowledges that we have received your order but does not automatically mean that it has been accepted.

A contract between you and KHABASH is formed when we confirm that your order has been accepted or dispatched. We reserve the right to refuse or cancel an order where:

• The product is unavailable.
• The price or product information contains an obvious error.
• Payment has not been authorised.
• We suspect fraud, misuse or an unauthorised transaction.
• We cannot deliver to the address provided.

If we cancel an order after payment has been taken, we will issue a refund using the original payment method.

  1. Prices and Payment

All prices are shown in pounds sterling (£) unless stated otherwise. The total price, including applicable delivery charges, will be shown before you complete payment.

We accept the payment methods displayed at checkout. Payment must be successfully authorised before an order can be processed.

If Klarna or another third-party payment provider is selected, its separate eligibility requirements and terms may also apply. KHABASH is not responsible for a third-party payment provider’s decision to approve or decline an application.

We may change our prices at any time, but changes will not affect an order that has already been accepted.

  1. Delivery

Available delivery options, charges and estimated delivery times will be displayed at checkout.

UK standard delivery is provided using Royal Mail or another suitable delivery service. Next-day delivery may be available for eligible UK orders placed before 3:00 PM, subject to stock availability, working days, payment approval and carrier availability.

Delivery dates are estimates and cannot always be guaranteed. Delays may occur because of events outside our reasonable control, including carrier delays, severe weather, strikes, customs checks or incorrect delivery information.

Unless otherwise agreed with you, goods will be delivered within 30 days after your order is accepted.

You are responsible for providing a complete and accurate delivery address. We are not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by you. Additional delivery charges may apply if an order must be resent.

  1. International Orders

International delivery options and charges will be displayed at checkout where available.

Customers ordering outside the United Kingdom are responsible for any customs duties, import taxes, handling fees or other charges imposed by the destination country. International delivery times may be affected by customs clearance.

Customers must ensure that the products ordered are permitted in their destination country.

  1. Your Right to Cancel an Online Order

If you are a UK consumer purchasing online, you normally have the right to cancel your order without giving a reason.

You must tell us that you wish to cancel within 14 days after the day you, or a person nominated by you, receives the goods. If one order is delivered in separate parcels, the cancellation period starts when the final parcel is received.

After notifying us, you normally have a further 14 days to return the goods.

To cancel an order, contact us by email at Khabash06@gmail.com or by WhatsApp on 075 8793 5680. Please provide your name, order number, the products being returned and a clear statement that you wish to cancel.

  1. Returns and Refunds

Unless an item is faulty, incorrect or not as described, you are responsible for the cost of returning it.

Returned products must be handled only as much as reasonably necessary to inspect them, as you would in a physical shop. Products should be returned in their original condition with tags, packaging and accessories where possible.

We may reduce a refund if the value of a product has been reduced by handling beyond what is reasonably necessary to inspect it.

Where a cancellation right applies, we will refund the product price and the cost of the least expensive standard delivery option offered at the time of purchase. Any additional amount paid for express or premium delivery is not refundable unless the product was faulty, incorrect or not as described.

Refunds will normally be issued within 14 days after we receive the returned goods or receive evidence that they have been sent back, whichever occurs first. Refunds will be made using the original payment method unless otherwise agreed.

  1. Products That Cannot Normally Be Returned

Unless faulty, incorrect or not as described, we may be unable to accept returns of:

• Personalised, altered or custom-made products.
• Sealed products that are unsuitable for return for health or hygiene reasons once unsealed.
• Perishable products or food products that may deteriorate quickly.

This does not affect your legal rights where a product is faulty, incorrectly supplied or not as described.

  1. Faulty, Damaged or Incorrect Products

You have legal rights under UK consumer law. Products must be of satisfactory quality, fit for purpose and as described.

If you receive a faulty, damaged or incorrect product, contact us as soon as possible at Khabash06@gmail.com and include your order number, a description of the issue and clear photographs where appropriate.

Depending on the circumstances and your legal rights, we may offer a repair, replacement, price reduction or refund. We will cover reasonable return costs where a product is faulty, damaged on arrival, incorrect or not as described.

  1. Sale and Discounted Products

Your legal rights apply equally to products purchased in a sale or with a discount. A discounted product cannot be returned because of a fault that was clearly disclosed before purchase, but your other legal rights remain unaffected.

  1. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, expiry dates, minimum spending requirements or product exclusions.

Unless stated otherwise, only one discount code may be used per order. Promotions cannot normally be applied retrospectively to completed orders.

We may withdraw or amend a promotion where necessary, but this will not affect an order already accepted.

  1. Website Use

You must not misuse this website, attempt to gain unauthorised access, introduce malicious software, interfere with its operation or use it for unlawful or fraudulent purposes.

We may suspend or restrict access to the website if reasonably necessary for maintenance, security or legal reasons.

  1. Intellectual Property

The KHABASH name, logo, website design, written content, product photographs and other materials owned by us may not be copied, reproduced, altered or used commercially without our written permission.

Third-party names, trademarks and content remain the property of their respective owners.

  1. Privacy

We process personal information in accordance with our Privacy Policy. By placing an order, you understand that we will use the information necessary to process payment, fulfil delivery, communicate about your order and meet our legal obligations.

  1. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

We are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses suffered by a customer purchasing primarily for business purposes.

We are not responsible for delays or failures caused by events outside our reasonable control. If such an event significantly affects your order, we will contact you and take reasonable steps to minimise the delay.

  1. Changes to These Terms

We may update these Terms and Conditions to reflect changes to our business, website, services or legal obligations. The terms that apply to your order will be those available when your order was placed.

  1. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

If you live elsewhere in the United Kingdom, you may also have the benefit of mandatory consumer protections and may bring proceedings in the courts available to you under applicable law.

  1. Contact Us

For questions about an order, cancellation, return or these Terms and Conditions, contact:

KHABASH LIMITED
Company number: 16457319
Regents Court, Pownall Road
London, E8 4QA
Email: Khabash06@gmail.com
WhatsApp: 075 8793 5680

MODEL CANCELLATION FORM

To: KHABASH LIMITED, Regents Court, Pownall Road, London, E8 4QA
Email: Khabash06@gmail.com

I hereby give notice that I cancel my contract for the purchase of the following goods:

Order number:
Goods ordered:
Date ordered:
Date received:
Customer’s name:
Customer’s address:
Customer’s signature (only if this form is sent on paper):
Date:

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